A: Our goal is to provide to our customers an user-friendly investment platform. This is why we have employed the use of a cutting-edge platform with extensive infrastructure. Any of our clients can start with a simple click as soon as they are ready without any knowledge required.
A: ViaBTC | Bitcoin and Ethereum Mining have team of experienced traders and financial analysts, their experience and strategies make it possible to provide high interest rate to our customers.
A: ViaBTC | Bitcoin and Ethereum Mining was officially founded and has been in business since May 2016.
A: Any individual from any country may open an account with us and we are happy to accept investors from any place in the world.
A: No, we do not charge any fee.
A: You must follow the steps below: 1) Click "RECOVER" in the login page. 2) Enter your e-mail address used for registration, and click on the "Forgot" button. 3) You will receive an e-mail with a confirmation link. Click the link in the e-mail. 4) You will receive the second e-mail notifying your new password. You can sign in with new password and modify your password in "Settings" section.
A: Please send us your username and security answer. We will send you a new secret key within 5 minutes.
A: Please send us your username, security question and security answer. We will update your email address within 5 minutes.
A: The minimum investment amount is only $30 and the maximum amount is $1,000,000.
A: Your account will be updated immediately as you deposit and in some cases of cryptocurrencies it can take upto 3 confirmations on the blockchain network
A: Yes, there is no limitation. You can make as many deposits as you want.
A: Additional deposits into an account will be treated separately and its daily sales calculated and paid depending on its investment date. It is not possible to merge one of your investment with another one.
A: Please send us your deposit info using our online chat support and we will rectify that immediately.
A: Your withdrawal request will be processed and sent instantly.
A: The minimum withdrawal amount is $36 and the maximum amount is not limited.
A: No, our partnership program is open to free members as well.
A: No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commission or bonus by recommending yourself. Besides, we may suspend your accounts.
A: Yes, you will get referral commission on every deposit your referrals make from external payment systems but not from account balance.
A: Yes, they can but accounts must have different names and email addresses and you cannot refer them because this is a prevention of creating numerous accounts and making deposits through your own referral link.